FAQs: Frequently Asked Questions

What are hurt books?
These are new (never owned) books which have been damaged in transit or have spent time on a bookstore shelf but were returned to us unsold.  In most cases the damage is very slight, with good covers and perfect pages.  There may be a bookstore price sticker.  As a publisher, we sometimes get a large return from a distributor, or receive cases damaged in shipping, and we offer these titles at a substantial discount.  It's a wonderful opportunity to provide a good home for a "hurt" book and stock up on natural hoof care classics!

What if I need to return an item? 
All our products are 100% guaranteed, and we want you to be satisfied with your purchase.  If you need to return an item, please email starforty@sbcglobal.net to let us know about the return and we will provide return instructions.  This is true for exchanges also.

Don't see your question here?  Email us at starforty@sbcglobal.net and we'll be happy to help!

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